Policies
We ask that you give us a 72 hour notice for any cancellation.
Cancellations are free within 72 hours of trip start time
If you are unable to cancel your reservation within this 72 hour window you will be charged 50% of the reservation
and the charges will be made to the card provided to us at the time of your booking.
If you have more questions concerning our cancellation policy please email us
Thank you
We accept all major credit cards. No debit cards or pre-paid credit cards are accepted. The renters name must match the credit card on file and a hold will be placed on the card for any security deposit due which will be released when the car is returned minus any fees for damages or incidental charges.
To rent a vehicle from Waikiki Rental Car, all drivers must have an original and valid driver’s license in their possession. Copies or faxed licenses will not be accepted at any time. The renters’ driver’s license must be valid for the entire rental period, with the following exception: An expired U.S. State driver’s license of U.S. military personnel on active duty is accepted at this location. The renter must present proof that he/she is on active duty. Expired licenses of U.S. military personnel returning from overseas duty are accepted for up to 60 days after discharge.
An International Driving Permit (IDP) serves only as a translation of a valid driver’s license. An IDP must always be presented in conjunction with the official driver’s license of the issuing country.
Waikiki Rental Car will not rent to a holder of a license that restricts them to daytime driving only or to business driving only. A learner’s permit is not accepted. A valid temporary license is accepted. Expired licenses will not be accepted.”
The renter is responsible for all damages to the vehicle while on rental regardless of who is at fault. Renter is also responsible for loss of use while the vehicle is repaired and diminished value of the vehicle. (CDW) Collision Damage Waiver is available for purchase which which relieves the renter of financial responsibility for loss or damage to the vehicle as long as the terms of the rental and CDW agreement are adhered to.